How to pause or cancel your subscription, commitment terms by plan, and what happens to your data.
Pausing your subscription
If you need to take a break from the service, you can pause your subscription. Contact us at support@fundin.ai to arrange this.
Cancelling your subscription
Managed has a minimum three month commitment. After that, you can cancel at any time. Free, Starter and Growth have no minimum commitment and can be cancelled any time.
To cancel on any plan, contact us directly at support@fundin.ai — cancellations cannot be processed through the app.
What happens to your data
Once your cancellation takes effect, all your data — your organisation profile, campaigns, applications, and reports — is deleted within 30 days. If you'd like to keep a copy of anything, download it before then.
Getting in touch
To pause or cancel, email us at support@fundin.ai. We will confirm your request and let you know your final billing date.